Understanding the Scope of Immigration Services Procurement Intelligence

The immigration services category is anticipated to grow at a CAGR of 5.8% from 2023 to 2030. Over the last two years, the number of international immigrants in Europe and Asia has increased significantly despite travel restrictions. The period between June 2021 and June 2022 has been noteworthy for a variety of reasons. Record levels of immigration in the U.K. have been attributed to a number of factors, including the lifting of lockdown restrictions in the U.K., the first 18 months period after the U.K.'s exit from the EU, the Russian-Ukraine war, a fresh visa route for British citizens living in Hong Kong (overseas), and the resettling of Afghan refugees. According to the U.K. Home Office Department estimates in 2022, more than 1.1 million people have immigrated to the U.K. between June 2021 and June 2022. During the same period, almost 89,000 people entered the country on account of Ukrainian Visa schemes. The demand for immigration services has in turn increased significantly because of these economic conditions.

Similarly, according to a report published by the International Labor Organization in 2022, it was found that the Asia-Pacific region accounted for more than 25% of migrant arrivals in OECD countries. Certain corridors in the region are affected by distress migration, particularly Bangladesh, Afghanistan, and Myanmar; there is also climate change-related migration occurring in the Pacific and among small island states. Many women migrants working in domestic, or contract jobs have frequently left countries such as Indonesia, Sri Lanka, Thailand, and the Philippines.

The number of immigrants in the U.S. is rising. Estimates from the Census Bureau in 2022 show that between 2005 and 2022, the total population of immigrants increased by almost 30%, reaching just over 46 million individuals in 2022. According to the figures, there were significant increases in immigration from Asia and Latin America in 2022. Additionally, a significant portion of newcomers held post-secondary or college degrees.

Order your copy of the Immigration Services Procurement Intelligence Report, 2023 - 2030, published by Grand View Research, to get more details regarding day one, quick wins, portfolio analysis, key
negotiation strategies of key suppliers, and low-cost/best-cost sourcing analysis

Another factor aiding the category expansion is the growing demand from out-of-country students who want to visit again after taking classes remotely during the pandemic. Organizations are spending more money on the resources and technologies required to integrate immigrants promptly and efficiently into their workforce. According to a study in 2021, I-9 paperwork was discovered to include errors in more than 76% of cases, which resulted in a fine from the Immigration and Customs Enforcement Department. Hence by and large service providers are focusing on adopting immigration software solutions that use the latest technology such as AI-powered predictive analytics to predict whether a case will be approved based on the application details. A few instances:

• In 2022, the Canadian government announced the implementation of Chinook, which leverages advanced technology and is a Microsoft Excel-based software designed by “Immigration, Refugees, and Citizenship Canada” (IRCC). Applications for temporary residency would be processed using this technology. By minimizing the effects of system and internet latency, it seeks to enhance customer service and increase efficiency.

• In October 2022, A legal technology and data firm, Fastcase and Siskind Susser, P.C. has collaborated to develop new artificial intelligence case management solutions built on the cloud to support immigration procedures. The new product will incorporate thousands of documents from the “American Immigration Lawyers Association Practice and Procedures Manual”. The tool will be developed on the “Next Chapter” case management platform.

• In May 2022, MyCase acquired Docketwise, which is an immigration technology and software firm. The standalone version of Docketwise will continue to remain available. The acquisition would enable Docketwise’s platform to have capabilities such as CRM integration, case management, and case tracking for smooth automation of immigration applications.

• In November 2021, formally was established as a legal tech start-up company that leverages AI to streamline immigration applications.

The global immigration services category is highly fragmented. This can be attributed to the presence of many large-scale immigration consulting service providers and pure-play immigration service providers. Due to high market fragmentation, there is a rise in many small and medium-scale unorganized players. As a result, there is an increase in counterfeit agencies which has become a major concern for service providers. For instance, in 2022, the number of immigration scams in the U.S. and Canada has risen steadily, particularly the H1-B registration system frauds in the U.S. Accordingly, service providers are actively engaging or collaborating with technology providers to develop new tools and thereby minimize the threats. Furthermore, the bargaining power of buyers increases due to low switching costs and the presence of many players.

The primary cost components include the services provided by the vendors such as consultant/translator salaries, tools and software required for automating and authenticating applications, report preparations, etc. Other overhead costs can include facilities and utilities, other permit fees, travel expenses, marketing and advertising, taxes, etc.  Factors such as the number of applicants, type of application, complexity and expertise, time, and resources required to conduct the checks and examination add up to the cost.

For instance, the government filing charges are around USD 1,760 for domestic applicants in the U.S. seeking a family-based green card and USD 1,200 for international applicants. The charges are without a medical examination. Similarly, on average, a medical exam costs around USD 200. Biometric costs can range between USD 80 – 100 for domestic U.S. applicants.  The filing charges and examination amount can vary significantly by provider. On the other hand, if the green card application or documents require any language translation by a translator other than English, the total cost of services will also increase. For instance, a one-page birth certificate-certified translation could cost anything from USD 20 to 40.

Some of the negotiation strategies considered in this category are evaluating visa and green card sponsorship terms and market conditions, understanding data ownership and termination provisions, selecting proper legal counsels having special expertise in this domain, and evaluating suppliers on immigration tools and software to prevent duplication errors and fines from immigration authorities. 

Browse through Grand View Research’s collection of procurement intelligence studies:

• Lab Supplies Procurement Intelligence Report, 2023 - 2030 (Revenue Forecast, Supplier Ranking & Matrix, Emerging Technologies, Pricing Models, Cost Structure, Engagement & Operating Model, Competitive Landscape)

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Immigration Services Procurement Intelligence Report Scope 

• Immigration Services Category Growth Rate: CAGR of 5.8% from 2023 to 2030

• Pricing Growth Outlook: 5% - 12% (Annually)

• Pricing Models: Cost Plus and Volume based (per applicant-basis) model

• Supplier Selection Scope: Cost and pricing, past engagements, productivity, geographical presence

• Supplier Selection Criteria: Type of immigration service offered, technical specifications, operational and functional capabilities, software and technology used, data privacy regulations, and others

• Report Coverage: Revenue forecast, supplier ranking, supplier positioning matrix, emerging technology, pricing models, cost structure, competitive landscape, growth factors, trends, engagement, and operating model

Key Companies

• Baker and McKenzie International

• Deloitte Touche Tohmatsu

• Berry Appleman and Leiden LLP

• Ernst & Young Global Limited

• Foster LLP, Fragomen

• KPMG

• Mayer Brown

• Morgan Lewis and Bockius

• Maple Immigration Services

• WWICS

• Work Global Canada, and PWC.

Brief about Pipeline by Grand View Research:

A smart and effective supply chain is essential for growth in any organization. Pipeline division at Grand View Research provides detailed insights on every aspect of supply chain, which helps in efficient procurement decisions.

Our services include (not limited to):

• Market Intelligence involving – market size and forecast, growth factors, and driving trends

• Price and Cost Intelligence – pricing models adopted for the category, total cost of ownerships

• Supplier Intelligence – rich insight on supplier landscape, and identifies suppliers who are dominating, emerging, lounging, and specializing

• Sourcing / Procurement Intelligence – best practices followed in the industry, identifying standard KPIs and SLAs, peer analysis, negotiation strategies to be utilized with the suppliers, and best suited countries for sourcing to minimize supply chain disruptions

Unlocking Growth Opportunities through IT Services Outsourcing Procurement Intelligence

The IT Services Outsourcing category is anticipated to witness growth at a CAGR of 8.52% from 2023 to 2030. In 2022, Asia Pacific accounted for 35% of the market share followed by North America and Europe. North America has a thriving technological environment with the presence of a large number of IT firms, startups, and research institutes. IT outsourcing firms can benefit greatly from the region's emphasis on cutting-edge technologies like blockchain, AI, and IoT. A large number of American businesses are becoming more global in scope. They frequently look for IT outsourcing partners that can assist them in setting up and managing IT infrastructure in new areas to accomplish this expansion effectively. In addition, the Europe market is also witnessing steady growth. As compared to Italy and France, the UK and Germany exhibit higher revenue. The focus of players in this region is shifting from cost reduction to innovation and value-added services.

Besides BFSI and aerospace, the healthcare end-use segment is also witnessing continued growth owing to the surge in the development of software platforms that are specifically designed to meet the needs of healthcare professionals and the growing use of big data in the medical industry. For the healthcare industry, managing health information across computerized systems is essential. In order to guarantee a secure information interchange between suppliers, customers, and quality inspectors, companies outsource their information technology solutions. By utilizing information technology, healthcare institutions can reduce expenses incurred in the maintenance of patient records while also minimizing human error, and improving patient safety and dependability. Furthermore, a large number of telecommunication businesses are also contracting out their value-added services, such as next-generation communication, content, and commerce services, to IT service providers.

The category is witnessing higher adoption of blockchain technology. This technology enables programmers to build safe cross-decentralized computer data storage applications. It is gaining popularity due to the growing need for the decentralized web to facilitate anonymous transactions. It offers increased transparency in addition to increased security and defense against cyberattacks. Blockchain technology combined with AI/ML technologies will reduce financial risks and immune the business enterprise against financial fraud. Most companies are eager to work with the best IT services outsourcing providers in order to stay updated with current state of the digital industry. It will provide increased performance, competitiveness, and scalability for their company. The application of AI in the IT sector has been around for a while, and it has a promising future. IT outsourcing service providers may lower human mistake rates, save time and money, and free up staff members to work on more intricate and imaginative projects by utilizing AI tools like natural language processing (NLP), robotic process automation (RPA), and chatbots.

Order your copy of the IT Services Outsourcing Procurement Intelligence Report, 2023 - 2030, published by Grand View Research, to get more details regarding day one, quick wins, portfolio analysis, key negotiation strategies of key suppliers, and low-cost/best-cost sourcing analysis

The demand for the services offered in this category intensified post the outbreak of COVID-19 pandemic. It forced every industry to move to digital solutions to maintain corporate operations. At the start of the pandemic, businesses all over the world abruptly changed to remote working modes, which greatly increased the need for cloud-based management tools. They are fully converting to cloud services after realizing about its various advantages. In addition, numerous businesses are opting to outsource IT services in order to stay relevant, driven by the acceleration of digitalization, the ongoing shortage of tech talent, and the emergence of cutting-edge technologies like artificial intelligence (AI) and robotic process automation (RPA). Due to the lack of competent IT staff and superior software, more businesses started choosing to outsource their digital transformation initiatives. The pandemic has led to a variety of new consumer demands, pushing companies to provide quick, cutting-edge solutions.

Browse through Grand View Research’s collection of procurement intelligence studies:

• Advertising Services Procurement Intelligence Report, 2023 - 2030 (Revenue Forecast, Supplier Ranking & Matrix, Emerging Technologies, Pricing Models, Cost Structure, Engagement & Operating Model, Competitive Landscape)

• Enterprise Resource Planning (ERP) Software Procurement Intelligence Report, 2023 - 2030 (Revenue Forecast, Supplier Ranking & Matrix, Emerging Technologies, Pricing Models, Cost Structure, Engagement & Operating Model, Competitive Landscape)

IT Services Outsourcing Intelligence Highlights

• The IT Services Outsourcing category exhibits a fragmented landscape, with intense competition among the service providers.

• India is the preferred low-cost/best cost country for sourcing IT Services Outsourcing owing to the presence of robust IT sector, offering access to a sizable talent pool of intelligent people with a background in technology, including engineers, data analysts, and software developers.

• Buyers in the category possess high negotiating capability owing to the intense competition among the service providers based on number of services and prices, enabling the buyers with flexibility to switch to a better alternative.

• Setup costs (infrastructure, transition, and migration), labor, software licensing fee for service provider, rent & utilities, and maintenance & upgradation are the major cost components of IT Services Outsourcing category.

List of Key Suppliers 

• Accenture plc

• Atos SE

• Capgemini Services SAS

• Cognizant Technology Solutions Corporation

• DXC Technology Company

• HCL Technologies Limited

• Infosys Limited

• International Business Machines (IBM) Corporation

• NTT DATA Group Corporation

• TATA Consultancy Services Limited

• Wipro Limited

• WNS (Holdings) Ltd.

IT Services Outsourcing Category Procurement Intelligence Report Scope

• IT Services Outsourcing Category Growth Rate: CAGR of 8.52% from 2023 to 2030

• Pricing Growth Outlook: 5% - 10% increase (Annually)

• Pricing Models: Fixed pricing, time & materials pricing

• Supplier Selection Scope: Cost and pricing, past engagements, productivity, geographical presence

• Supplier Selection Criteria: Geographic service provision, industries served, years in service, certifications, custom software development, infrastructure management, cloud services, cybersecurity, quality assurance & testing, technical support, and others

• Report Coverage: Revenue forecast, supplier ranking, supplier matrix, emerging technology, pricing models, cost structure, competitive landscape, growth factors, trends, engagement, and operating model

Brief about Pipeline by Grand View Research:

A smart and effective supply chain is essential for growth in any organization. Pipeline division at Grand View Research provides detailed insights on every aspect of supply chain, which helps in efficient procurement decisions.

Our services include (not limited to):

• Market Intelligence involving – market size and forecast, growth factors, and driving trends

• Price and Cost Intelligence – pricing models adopted for the category, total cost of ownerships

• Supplier Intelligence – rich insight on supplier landscape, and identifies suppliers who are dominating, emerging, lounging, and specializing

• Sourcing / Procurement Intelligence – best practices followed in the industry, identifying standard KPIs and SLAs, peer analysis, negotiation strategies to be utilized with the suppliers, and best suited countries for sourcing to minimize supply chain disruptions